RESOLUTION 2026-5
A RESOLUTION RELATING TO THE DISCONNECTION OF UTILITIES FOR ANY
DELINQUENT ELECTRICAL, WATER, OR SEWER ACCOUNTS OF THE TOWN OF HOLLY, COLORADO
WHEREAS, the Town provides utility services to its residents; and
WHEREAS, it is important that the Town adopt clear and universal policies in relation to the providing of those services; and
WHEREAS, the Board of Trustees of the Town of Holly hereby adopts the Town of Holly Resolution 2026-5 relating to the disconnection of utilities for any delinquent electrical, water or sewer account. The operative provisions are stated below.
NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF TRUSTEES OF THE TOWN OF HOLLY, COLORADO as follows:
SECTION 1: Delinquent Account: A delinquent account is any account that is paid ON or AFTER the 21st of each month. The billing due date is the 20th of each month. If the billing date falls on a weekend or a holiday, the payment will be due on the next business day.
SECTION 2: Late Charge: A late charge of the greater of $5.00 or 5% of the account balance will be assessed to any delinquent account with the Town of Holly.
SECTION 3: Disconnection: An account that is deemed to be disconnected is one that is past due for more than the current month. Therefore, if the previous month's amount due on the utility bill is not paid in full by the 20th of the current billing month, the customer will be considered for a utility disconnect. If the date of the 20th falls on a weekend or holiday, payment must be received at the Town of Holly Clerk's office or in the night drop by 9:00 A.M. on the following business day of the month.
SECTION 4: Disconnection Process: Customer accounts that are considered for disconnect will receive a door hanger on their front door of the listed property by 4:00 P.M. on the first business day prior to the 20th day of the month. The doorhanger will state the account number, service address, date/time the balance is due and the monetary balance required. If the balance is not paid by 9:00 A.M. on the specified date, the customer will be disconnected.
SECTION 5: Once an account has been disconnected, a series of requirements must be met to include: the account must be brought to a zero balance, all disconnect and reconnect fees as stated on the door hanger must be paid, utility deposits will be required unless the Town of Holly is already holding deposits on the account, and a cash payment agreement must be completed, which requires the customer to make payments in cash or cashier’s check and keep their account current for the next six months.
SECTION 6: The customer time of reconnection is dependent on the time of day the utility reinstatement process is completed. To have a same day utility reconnect, everything must be completed by 3:00 P.M. Otherwise, Monday through Thursday completion of the process after 3:00 P.M. will have a reinstatement of utilities the next day. Should this process be completed on Friday after 3:00 P.M., reinstatement of utilities will take place on the following Monday.
SECTION 7: If payments are made by the customer by deposit in cash in the night depository, the customer shall make the payment at the customer's risk and the Town will not guarantee receipt of the same.
SECTION 8: This Resolution shall become effective on September 5, 2026.
PASSED AND APPROVED THIS 5th DAY OF AUGUST, 2026.
/s/ Greg Tomlinson, Mayor
ATTEST:
/s/ Cynthia S. Humrich, Clerk/Treasurer